I lead teams and deliver world-class Designs. My specialties are Interaction Design, Product Strategy, UI Design, and Collaborative Design Thinking.
Project 1
Cross-Functional Leadership, Managing & Mentoring, User Research, Interaction Design
Project 2
User Research, Product Strategy, Interaction Design, Visual Design, Prototyping
I love working with clever people to make awesome new things.
I am quite passionate about the potential of technology to empower people and improve the world - and I try to stay on the cutting edge.
I also love to laugh. I love animals. I love art and music and movies. I'm a big believer in the creative power of calm, curious minds.
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Marketing Site Redesign
Performed user needs analysis, implemented full Interaction Design process with user research, journey maps, info architecture, wireframes, and art direction
Cross-functional Product Leadership
Led cross-functional Research and Ideation sessions, Facilitated Design Jams, Worked with Executives, Mentored team, Architected Frameworks, Designed UI, etc.
User Testing Service Design
Uncovered users’ mental models, analyzed back-end processes, reimagined the distribution system, and convinced executives to prioritize the change
App Interaction and Visual Design
Conducted in-depth user context research, led cross-functional teams in design workshops, owned the full-stack Design, and ran usability studies
Project 1
Cross-Functional Leader, Manager, Mentor, Researcher, System Designer, Art Director, Interaction Designer
Customers were adopting our one-size-fits-all platform for “tracking and resolving supply-chain problems,” but we noticed that they were trying to do even more with it. Now that they had an easier way to track problem-resolution processes, they wanted to do the same with other processes as well. The leadership decided to seize this opportunity and completely overhaul the product to better serve this much broader set of capabilities. We aimed to enable customers (in any industry) to easily track and manage any kind of complex cross-team or cross-enterprise process. We also needed to ensure it was a no-brainer, easy upgrade for current customers.
Project 2
User Researcher, Design Strategist, Interaction Designer, Visual Designer, Prototyper
Starbucks, one of our biggest customers, was interested in sending some users to participate in a Co-Design exercise. We wanted to understand what those users were experiencing as the primary benefits of the product, generate new feature ideas to inform the product roadmap, and reinvigorate the customer relationship.
Brainstormed ideas mapped to a flow
Categorization of ideas + Prototype Sketch
Notes getting organized and synthesized into insights
Key slides from results deck
Thumbnails of final design prototype screens
Project 3
Product Design Lead, Mentor
The product had an Inventory Management feature-set that provided some value, but was struggling to take off. The team responsible for the requirements and design consisted of a Product Manager and Product Designer who had been supporting it for a while. They, and some key advisors, were available to help me better understand the space and make this area successful. Because there was a long list of enhancement requests, the opportunity was to just prioritize and knock them out (or so we thought...).
Project 4
Visual Designer, Prototyper
The rich-text-editing parts of our product were built with a 3rd-party plugin that needed to be replaced within the next few weeks. A new plugin had been chosen, and it supported hundreds of features and had no UI restrictions. We wanted our product to provide some more options, but remain streamlined in context. I had to quickly select features, pick out icons, design a color selection panel, etc. and deliver final visual design in a prototype for engineers to quickly implement (while also overseeing other projects and managing my team).